1.1 Cooling Off Period
Your registration to the event shall be voided if you advise us, in writing, within five (5) working days of signing up, that you no longer wish to receive our seminar services by delivering or sending (including by electronic mail) a written cancellation notice to us (hereinafter referred to as “Cancellation Notice”). We will then refund to you all monies or part thereof which you have paid to us under this Agreement within thirty (30) business days from the date we have received such Cancellation Notice.
1.2 Cancellation
Whealthmatch reserves all rights to cancel the products of services for any reason whatsoever by written notice to you. You hereby agree that in the event the seminar services are canceled by us, you are only entitled to a refund of the payment which you have paid to us free of any interest and that you shall not be entitled to claim against us for any other costs, expenses, losses, damages or liabilities which may be incurred or suffered by you as a result of such cancellation. You further agree that we shall have no further liability to you in respect of the cancellation.
1.3 Refunds
By signing up, you acknowledge that you shall not be entitled to and shall not claim a refund other than by strict compliance with Clauses 1.1 1.2, and 1.4 hereof.
You further acknowledge that any request for cancellation of the seminar services after the Cooling Off period as mentioned in Clause 1.1 above shall be subject to the sole discretion and approval of Whealthmatch Sdn. Bhd. Should Whealthmatch agree to the cancellation, you shall be charged a cancellation fee of twenty-five percent (25%) of the service fee for the products or services that you have paid for. Cancellations shall only be allowed for up to 7 days after the purchased products and 10 days before the service is provided .
1.4 Transferring of Services
In the event you are unable to use the service that you have booked and paid for, you are eligible to transfer your service to a nominated new attendee, subject to written notification to us that includes the full contact details of the new attendee that you have nominated. This written notification shall be submitted to us at least fourteen (14) working days before the service date, an administration fee of USD50 shall apply.
Should you wish to transfer and attend the run of the service instead of the one you have booked and paid for, you are required to give written notice at least fourteen (14) working days before the service date, subject to approval by Whealthmatch Sdn Bhd.
If you have questions about our Refund Policy, feel free to drop us an email at [email protected].